PAYMENTS - Payments within the UK are accepted by Credit/Debit card, Paypal, Bank Transfer and Cheque. Payment form outside the UK can be made by Credit/Debit card, PayPal or International Bank Transfer only.
Payments should be made payable to Mr Z Staniaszek or sent to firstname.lastname@example.org if paying by PayPal.
DELIVERY - We send items by Royal Mail or other courier normally within 1-2 working days after cleared payment is received. Please however allow up to 28 days for delivery of your order.
Please note that whilst we will dispatch an item promptly it is out of our hands as to when the mail service will deliver your item and as such we will not be responsible for the date it is delivered.
REFUNDS & RETURNS - All refunds/exchanges must be requested by email within 7 days of receipt, and sent to the address on the invoice. Items must be returned in the condition in which they are received or no refund will be given unless the item is faulty. All items are returned at the buyers own expense and we recommend you use a signed for delivery service for your return. Your statutory rights are not affected in any way.
If you believe your order has been lost in the post, have checked with your local sorting office that they are not holding your package and you have allowed 28 days for delivery, please contact us for a LOST IN THE POST FORM which needs to be signed and returned to us for a replacement or refund to be made.
ACCURACY - We make every attempt to ensure that our products are accurately described, please let us know if this is not the case. We reserve the right to substitute brands, and as such photographs are only a representation of the product sold.
We can not accept responsibility for any third party information or links within our site, nor the accuracy of the information they contain.